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Support: Nutanix Support related.

201408: New Portal

From: all@nutanix.com [mailto:all@nutanix.com] On Behalf Of Lukas Lundell Sent: Sunday, August 10, 2014 8:31 PM To: Everyone Internal in Nutanix Cc: David Sangster Subject: ANNOUNCEMENT: Launch of the New Nutanix Portal!

We are very proud this evening to announce the launch of the New Nutanix Portal! We've listened closely to our customer, partners, and field and have incorporated their feedback to deliver a refined portal and product experience.

http://portal.nutanix.com

The New Nutanix Portal is designed from the ground up with the user in mind, and complements the ease of use of Nutanix solutions. It includes powerful capabilities, such as: • Improved user interface that mirrors Nutanix Prism • Workflows for issue diagnostics, reporting and resolution • Instant search to easily find documentation, knowledge base articles, and solutions • Improved self-help that makes it easy to discover relevant KB articles during case creation • Capability to view support cases across your entire organization • Improved organization and navigation of Nutanix documentation • Documentation in .epub, html, and .pdf formats, for an on-the-go webscale experience • Attachment of log files to your cases of up to 4 GB • A customer-facing case escalation button to ensure that critical cases are expedited • Advanced click-stream and download analytics


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